Birdie Privacy Policy

Last updated: November 27, 2024

This document describes how Birdie (the “service”) uses the data it collects from you (the “user”). We take user data privacy very seriously and take many steps to 1) Minimize the amount of data we process and 2) Protect any data that we do process.

What we collect

In general, the service doesn’t collect any information from its users in the sense that no data is ever taken to be stored on an external server owned by us. Because the service functions solely as a Chrome extension, all data processing happens locally on the user’s machine. The service also doesn’t require the user to send us any information to create an account to use the service. Instead, the user simply authenticates with their existing Salesforce, HubSpot, Salesloft, Outreach, or Google account.

There are three exceptions to this:

1. We use Amplitude to collect product analytics. This is used to understand how our users use our service and how to improve it.
2. We also use Rollbar to log errors that happen on our service. This is used to understand where our service is broken, how to fix it, and ultimately how to improve it.
3. We use Loggly to store usage logs that are generated during normal usage of the product. These logs are only used to debug user issues, should any arise.

The data collected by these services are never shared with any external parties and are only ever accessed by employees with appropriate access rights.

Should you want your information to be removed from these external services, please email us at privacy@getbirdie.io.

What we process

While our service doesn’t collect data, it does process data locally on your browser. Specifically, our service processes the data that comes in through LinkedIn as our users use LinkedIn during their day-to-day activities. If a user chooses, this data can be stored in a “backing service” owned by the user. Currently, this can be either a Google Sheet the user owns or the user’s Salesforce, HubSpot, Salesloft, Outreach, or Zoho instance. Again, it’s important to mention that the data is not stored on any databases we own — The data is stored in the user’s backing service.

If you use Google Sheets as your backing service

Birdie's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How we use the data we process

Outside of storing the data in our users’ backing services of choice, we never share data with any third parties.

Opting-out of data collection if you are a consumer

If you have a LinkedIn profile and want Birdie to remove data that it may have stored in our customers' backing services, please send an email to privacy@getbirdie.io. In your email, please include the URL to your LinkedIn profile.

Questions?

If you have questions or concerns about this policy, please reach out to privacy@getbirdie.io for more info.